WEBINAR DESCRIPTION

Clear, Concise, Credible – Effective Communication and Writing in Property Assessment

Clear, professional communication is essential in property assessment, where valuers must convey complex valuation concepts to a wide range of audiences, including taxpayers, municipal officials, stakeholders, and tribunals. This webinar focuses on developing strong written and verbal communication skills that enhance transparency, build trust, and supports defensible assessments.

Participants will explore how to balance technical accuracy with clarity, using plain language and effective structure to communicate valuation findings and decisions. Core principles of communication, including clarity, conciseness, logical flow, tone, and audience awareness, will be addressed, with practical tips for preparing clear, well-organized valuation reports. This session is ideal for valuers, analysts, and managers looking to strengthen their ability to communicate with confidence and credibility across the assessment landscape.

  • Type: Webinar
  • CPD Credits: IMA 1.5 Learning
  • Organized By: IMA/IPTI

Speakers

Michael Bowman

Senior Advisor, International Property Tax Institute (IPTI)

Michael is a senior litigation and dispute-resolution lawyer with over 35 years in private practice, and subsequent General Counsel and executive leadership experience in the public sector. He was a partner at Osler, Hoskin & Harcourt LLP, one of Canada’s leading business law firms, where he led a broad practice in municipal law, land use planning and development, property assessment and taxation, property valuation and compensation disputes, expropriation, and environmental law. Following his retirement from Osler, Michael was recruited by Ontario’s Municipal Property Assessment Corporation to serve as its General Counsel and to mentor associate counsel. At MPAC, Michael was responsible for the overall leadership and strategic direction of MPAC’s Legal, Policy and Compliance branch, reporting to the President/CAO. He also served as a member of MPAC’s Executive Management Group with leadership responsibility for specific strategic initiatives and reporting to the Board of Directors. Following the successful transition of the General Counsel role to a successor, Michael continued for 2 years at MPAC as Executive Advisor and Counsel in the Office of the President. Michael currently serves as a Senior Advisor to the International Property Tax Institute.

 

 

Paul Sanderson

President, International Property Tax Institute (IPTI)

Paul is the President of the International Property Tax Institute (IPTI). Before becoming President of IPTI, Paul was the Director at the UK Valuation Office Agency (VOA), responsible for providing professional advice and technical guidance across a wide range of valuation and property issues. The VOA deals with the assessment of over 29million properties in England and Wales for both council tax payable in respect of residential properties and business rates payable in respect of commercial and other non-domestic properties. These two local property taxes raise revenue in excess of £70 billion annually to support the provision of local services. Paul has over 40 years of experience in the valuation of property for a variety of purposes. Paul is a past President of the Rating Surveyors’ Association (RSA) based in the UK, a Fellow of the Royal Institution of Chartered Surveyors (RICS) and a Fellow of the Institute of Revenues, Rating and Valuation (IRRV).

On Demand Webinar Series

About the On Demand Series

Missed out on a live webinar? Want to catch up?  We’ve got you covered!  The IMA’s On Demand Webinar Series provides access to all past webinar recordings to ensure you don't miss a thing.  Earn CPD credits from the comfort and safety of home with these timely and engaging sessions led by subject matter experts from across Canada.

After purchase, you will have access to the recording for 7 days.  Be sure to complete brief feedback survey following the recording to have your CPD credits automatically logged to your IMA member portal.

ADDITIONAL WEBINAR INFO

CPD Credits

  • 1.5 Learning Credits


Completion Time

You will have access to the recording for 7 days after the purchase